Model guide · Speaker
Sonos Move 2
If audio cuts out on Sonos Move 2, start with a restart. Use the separate handover steps when changing owners.
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https://fixmytvsound.com/en/guides/sonos-move-2/Restart for sound problems
Lift the speaker off its base. Hold Power for at least 5 seconds until its light goes out. Wait 10 seconds and press Power again.
Sonos restart instructionsFactory reset for a new owner · Move 2
Sonos advises against a factory reset for sound problems. These steps are for changing owners. Saved content and registration details will be removed.
- Remove the speaker from its base. Hold Power for at least 5 seconds until the light goes out.
- Hold Bluetooth and briefly press Power. Keep holding Bluetooth until the light flashes orange and white.
- Wait until the light flashes green. The product is ready for setup.
Manufacturer support instructions · Sonos
Source market International · Checked 4 November 2026
TV and speaker problems
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