Fix My TV Sound
TV, soundbar and speaker troubleshooting
Choose the fault you are seeing or hearing. Start with a short check, compare the result and continue with your exact model when you need port or reset instructions.
TV and speaker problems
Start with what you can hear or see. Each guide helps you compare sources, check a connection and decide what to try next.
- TV has a picture but no sound
- Soundbar has no sound over HDMI ARC or eARC
- Optical cable connected but no TV sound
- TV sound is delayed or out of sync
- Bluetooth speaker connected but no sound
- TV or soundbar sound keeps cutting out
- TV dialogue is quiet but music is loud
- Restart or factory reset a TV or speaker?
- TV has a black screen but sound still works
- TV will not turn on
Find your brand and model
The same series can have different regional model codes. Match the label on your device and check the source market listed in the guide.
AmazonAnderssonCepterCromaDenonFFALCONHisenseInsigniaJBLJVCLGPEAQPhilipsREGZARokuSamsungSonosSonyTCLYamahaok.onn.
When to use manufacturer support
Keep your model code and the results of your checks. If the fault remains after the documented steps, those details help support distinguish a source, connection or device fault. Internal electrical repairs require qualified service.