Sound check
What brings you here?
Pick what’s happening with your TV sound.
See the model specifications
What you tried
Find your model
TV and speaker problems
Start with what you can hear or see. Each guide helps you compare sources, check a connection and decide what to try next.
- TV has a picture but no sound
- Soundbar has no sound over HDMI ARC or eARC
- Optical cable connected but no TV sound
- TV sound is delayed or out of sync
- Bluetooth speaker connected but no sound
- TV or soundbar sound keeps cutting out
- TV dialogue is quiet but music is loud
- Restart or factory reset a TV or speaker?
- TV has a black screen but sound still works
- TV will not turn on